Claims Audits

eClams - a forensic audit tool

CWMC’s unique Electronic Claims Audit and Monitoring System (eClams) is a powerful forensic audit tool built from our many years of audit work.

It not only focuses attention on areas that many audits overlook, but also significantly reduces audit preparation and reporting times and, consequently, costs.

Ideal for use in any insurance, claims or supplier environment, eClams automates the time-consuming process of manually collating and analysing data, producing reports at the click of a mouse.

eClams can be deployed in a variety of audit situations from claims handling, operational reviews and service standard delivery to financial and management information and leakage reviews.

Key features

  • Minimum data entry by users, reducing the risk of human error
  • Flexibility to accommodate all types of claim, from the simple to the complex
  • Logical and easy to use
  • Easily customisable
  • Produces in minutes reports that would historically have taken days
  • Runs on virtually any office PC with no additional specialist software or IT resources required


  • Increases efficiency - Ensures key facts are collated in a standard format, bringing consistency to audits.
  • Saves time - Gives you the ability to generate meaningful reports instantly, saving you hours of time spent manually collating data.
  • Cuts costs - Buying an off-the-shelf software package that can be customised to your precise requirements means you save thousands of pounds in IT development costs.
  • People development - Enables you to objectively compare performance at individual, team and company level so that training and management attention can be directed where it's needed most.
  • Easy to use - Designed to give quick and effortless access to information, with no need for specialist IT expertise.
  • Provides evidence of regulatory compliance - Mandatory reports that would previously have taken weeks to prepare can be produced in minutes
  • Flexible pricing - Available as a standalone product, networked or as part of a package of services that includes audits, training and consultancy advice.
  • Consistency - It provides a structured framework for the audit process, ensuring a uniform approach when multiple reviewers are involved
  • Adaptable - As eClams is a modular system it can be tailored to meet your precise needs.

Contact CWMC today for a free demonstration of the eClams system – the fastest, most accurate way to record claim audit data and get better management information.


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